PROSUPPORT™

Service Portfolio for all ProSafe™ Business Class Products

NETGEAR has launched a comprehensive service portfolio, comprising of service support levels for all ProSafe™ business-class products, enabling organisations to operate even more efficiently and focus on their core business.

WHERE TO BUY DOWNLOAD PDF DATASHEET

OnCall 24x7
OnCall 24x7 ProSupport™ service support covers unlimited phone and email based technical support for standard and advanced features. In the event of a hardware failure, NETGEAR will ensure that a replacement product is delivered for the next business day arrival. Click here for a detailed breakdown of the OnCall 24x7 service support.

(Available for all NETGEAR ProSafe Business Class Products)

XPressHW
NETGEAR’s XPressHW service offering provides phone-based basic hardware support and next-business day express hardware replacement in the event of failure. Click here for a detailed breakdown of the XPressHW service.

(Available for all ProSafe™ Business Class Products)