PRODUCT SUPPORT & DOWNLOADS

Select a product to get Downloads, Drivers and FAQ.

These drop downs list all NETGEAR products, including ones no longer available. Select a product category to retreive the list of products and then choose the appropriate code.

NETGEAR Support
If the information you require relates to a specific product on this web site, please go to that product’s page and click the “Support / Drivers” button. For more general information, please go to the main page of our corporate support site.

To log a new online support query or to reply to an existing case, please do the following:

1. Go to http://my.netgear.com
2. Fill in our online support web form
3. Follow the on screen instructions

24 x 7 pre- or post-sales technical assistance can be obtained from our European Support Team on 1800 453 019.

RoHS Directive (2002/95/EC)

The Restriction of Hazardous Substances in Electrical and Electronic Equipment (RoHS) Directive has been passed into law by the European Union (EC). The Directive affects manufacturers of electrical and electronic equipment containing lead, cadmium, mercury, hexavalent chromium, polybrominated biphenyl (PBB) and polybominated diphenyl ether (PBDE). The Directive places strict limits on the used of these materials in products sold in the EC after July 1st, 2006.

NETGEAR, Inc. is currently working with its suppliers and subcontractors to ensure that NETGEAR products will fully comply with the RoHS Directive on a timely basis.

Should you have any customer service issues, please feel free to contact UK Customer Services at: customerserviceuk@netgear.com. Please allow up to 24 hours for a response during normal business hours Monday to Friday. Please note that the team responding to this email address are not technical support.

Alternatively please write to:

Customer Services
NETGEAR International Limited
1st Floor, Building 3
University Technology Centre
Curraheen Road
Cork
Ireland

Return Materials Authorisation (RMA) Procedure
For more information on how to return defective goods that are under warranty click here.